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Patients Rights

At IBN E SEENA we are dedicated to providing exceptional healthcare services with a focus on compassion, innovation, and excellence. As a healthcare institution, we strive to make a positive impact on the health and well-being of our community.

Respect and Dignity

You have the right to receive considerate, respectful care at all times and under all circumstances, with recognition of personal dignity, diversity and religious or other spiritual preferences.

Accessibility to Care

You have the right to receive the best possible care available, regardless of age, gender, nationality, faith, ethnic or socio-economic background. You may ask for a second medical opinion, which in most cases will be provided by one of our Hospital physicians. A request for consultation from an external physician will be considered with the concurrence and approval of the treating physician and our Chief Medical Officer. You may also request for a different primary healthcare provider. The Service Line Chief can facilitate you depending on the availability. You have the right to know what patient support services are offered at the Hospital

Financial Guidance

You have the right to receive the best possible care available, regardless of age, gender, nationality, faith, ethnic or socio-economic background. You may ask for a second medical opinion, which in most cases will be provided by one of our Hospital physicians. A request for consultation from an external physician will be considered with the concurrence and approval of the treating physician and our Chief Medical Officer. You may also request for a different primary healthcare provider. The Service Line Chief can facilitate you depending on the availability. You have the right to know what patient support services are offered at the Hospital

Patient Care Information

You have the right to be provided with knowledge about your condition and treatment, including the precautions that should be taken. If you are a patient admitted to the Hospital, you will be provided with a discharge summary and if required, a clinical summary. 

Privacy and Confidentiality

: You have the right to be provided care with full recognition of your individual need for privacy. Your health information will remain confidential and protected. Any disclosure of information will only be made if required by a competent authority and pursuant to the Hospital’s policy.

Patient Involvement and Consent

You have the right to reasonable and informed participation in decisions involving your healthcare. To the extent possible, this will be based on a clear and concise explanation of your condition and planned procedures. This includes potential benefits, any risk of serious side effects or death, problems related to recuperation, probability of success and if alternative care or treatment exists. Before undergoing any procedure, you or your representative will be required to provide an informed consent.

Refusal of Treatment

You have the right to refuse treatment and to seek discharge. We will advise you or your representative regarding the medical consequences of such a decision. The Hospital cannot be held responsible and/or liable for any consequences, whether legal or otherwise, resulting from such a decision made by you or your representative.

Ethical Concerns

The Hospital Ethics Committee is available to you or your representative in case of ethical concerns regarding the treatment and care being provided to you.

Pain Management

You have the right to appropriate assessment and management of your pain, measures to relieve pain and to participate in pain management decisions. You may request or reject

Ibn-e-Seena Hospital Complex is a state-of-the-art healthcare facility that offers exceptional medical services to the community.

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UAN: 111-111-475

 

PTCL:0213-4992706,0213-4992640,0213-4979067

 

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